FAQs
Car Insurance Questions
Yes, your car insurance policy offers (transfers) coverage to a rental vehicle, but you still need to review the specific terms of your policy. Most policies provide basic liability coverage, but when renting a car, you may want to add additional rental car insurance for more comprehensive protection. It's always recommended to check your policy details or contact us to confirm that you have enough coverage before renting a car.
Yes, hitting an animal on the highway is typically covered under the comprehensive portion of your policy. This type of coverage helps pay for damages caused by non-collision events, like hitting wildlife accidentally. Having said that, you will have to pay a deductible on repairs. Your policy will outline the specific potential out-of-pocket costs.
Car insurance costs in BC vary depending on factors like your driving history (years and years without collisions), vehicle type and year, and your personal coverage needs (work use, personal use, etc.). On average, basic insurance through ICBC can cost anywhere between $1,200 to $1,800 annually. Additional coverage for enhanced protection may increase the cost. It's best to request a personalized quote to determine your specific premiums based on your unique situation. Your insurance broker will guide you through questions to determine your annual cost.
Yes, most car insurance policies in BC will cover another driver using your car as long as they have your permission and are properly licensed. However, if the driver is at fault in an accident, it may impact your insurance rates and claim history, as it will go on your insurance policy. It’s best to check your coverage to see if you expect others to drive your car and how often.
No, you don't need business insurance to drive to work. Commuting for personal reasons is covered under a standard personal car insurance policy. However, if you use your vehicle for business purposes beyond commuting, such as delivering goods or providing services, you may need commercial auto insurance for adequate coverage.
A car is considered totalled when the cost of repairs exceeds a significant percentage of the car's current market value. If the insurance adjuster or ICBC estimator deems it uneconomical to repair, they will declare the car a total loss and provide a payout based on your vehicle’s actual cash value before the accident.
The amount you should pay for car insurance varies depending on your driving history, coverage options, and vehicle type and year. If you choose to pay your insurance coverage monthly, there is a bit of interest charged, vs. paying it in full annually. So this can be from $100 and upwards.
Yes, marital status can affect car insurance rates. Married drivers are often considered lower risk by insurers compared to single drivers, which may result in lower premiums. However, this is just one factor among many others, such as age, driving history, and the type of vehicle you drive.
If your friend wrecks your vehicle and has your permission to drive it, your insurance should cover the damage under your policy. However, any claims made may impact your insurance rates, not your friend's. It’s essential to verify the terms of your policy, as coverage can vary based on the insurer and the specifics of the situation.
Yes, insurance is often higher on newer cars due to their higher replacement and repair costs. Newer vehicles typically have more advanced technology and safety features, which can mean they are more expensive to repair in case of an accident.
Yes, your driving experience significantly impacts your car insurance rates. Drivers with more years of experience are considered less risky and generally pay lower premiums. New or inexperienced drivers are typically charged higher rates due to the increased likelihood of accidents or claims. The amount of accidents you have gotten into also affects your rates.
Full car insurance coverage generally includes a combination of liability, collision, and comprehensive insurance. Liability covers damage to others, collision covers your vehicle in an accident, and comprehensive provides protection against non-collision incidents like theft, fire, or vandalism. It offers more extensive protection but typically comes with higher premiums.
Yes, older cars are generally cheaper to insure because their market value is lower, making them less expensive to repair or replace. However, your insurance costs will also depend on the type of coverage you choose and your personal driving history.
Yes, commuting can impact your insurance rate. Insurance brokers typically ask about your daily mileage and whether you use your car for commuting to work or personal use in order to calculate your premiums. Longer commutes or frequent driving can result in higher rates, as more time on the road increases the risk of accidents.
Yes, if you lend your vehicle to a neighbour or friend, they are typically covered under your insurance policy, provided they have your permission, assuming they have a valid driver’s license. However, if they cause an accident, any claims made could affect your insurance rates, not theirs. It’s imperative to trust the person driving your car with your insurance coverage.
The different types of car insurance include liability (mandatory in BC), collision, comprehensive, and uninsured motorist protection. Liability covers damage to others; collision covers your vehicle in accidents, while comprehensive protection against non-collision events like theft or natural disasters. You can also opt for additional coverage, like rental car insurance or roadside assistance.
Choosing a higher deductible can lower your monthly premiums but increase your out-of-pocket expenses in the event of a claim. For example, if you need to undergo repair and the standard deductible was $250, this may now become $500+. If you can afford the higher upfront cost in case of an accident, a higher deductible may be a good way to save on premiums. If you cannot, it’s recommended not to take the risk normally.
Yes, many insurance companies offer discounts if you use winter tires during the colder months. However, you need to double-check with your provider. Winter tires improve safety on icy or snowy roads, which reduces the risk of accidents. To qualify, you may need to install the tires by a specific date and ensure they meet your insurer’s requirements.
Yes, some insurance companies offer discounts for electric vehicles (EVs). EVs are considered environmentally friendly and often have advanced safety features, which can lower insurance risks. However, check with your insurer, as discounts and qualifications may vary between providers.
You can save on car insurance by maintaining a clean driving record, bundling insurance policies, installing winter tires, and choosing a higher deductible. Some insurers also offer discounts for completing driver training courses or driving eco-friendly vehicles. Regularly comparing quotes from different providers can help you find the best rate.
Yes, there is specific coverage for recreational vehicles (RVs) and motorcycles. Policies are tailored to meet the specific needs of these vehicles, including liability, collision, and comprehensive coverage. It’s best to speak with your specialist directly and inform them you need coverage for these types of vehicles, as it will slightly differ from general car insurance.
Yes, you can get coverage for vintage, classic cars, and off-road vehicles. These policies are often customized to meet the unique needs of specialty vehicles, including agreed value coverage, which ensures the vehicle is insured for its true worth. Coverage options may vary based on the vehicle type and it’s important to inform the specialist.
Yes, there is coverage for Uber drivers through a ridesharing insurance policy. This policy is designed to protect drivers while they are on the Uber platform, offering additional coverage beyond personal auto insurance. It’s important to ensure you have adequate coverage before driving for a rideshare service.
Uber drivers and passengers are protected by both Uber’s commercial insurance policy and the driver’s personal auto insurance. Uber’s coverage typically includes liability, uninsured motorist protection, and contingent collision and comprehensive coverage while the app is on and the driver is working. It’s crucial to review the specific terms of coverage.
To cancel your insurance policy, contact your insurance provider directly. They will guide you through the process, which may include submitting a written request or completing a cancellation form. Be aware that early cancellation may result in fees, and your provider will explain any potential refunds or additional charges.
You can report a claim at any time through their online portal. Prompt reporting ensures that your claim is processed efficiently, and a representative will guide you through the next steps of the claims process.
Our offices are open 9 am to 11 pm Monday through Friday, and Saturday from 9 am to 10 pm, and Sunday from 10 am to 9 pm.
Commercial Auto Insurance Questions
Yes, commercial auto insurance is required by law since it requires the use of your vehicle for business purposes, such as transporting goods or passengers. It provides liability coverage in case of accidents during business use, protecting both your business and employees. Without it, you could face fines or legal consequences in the event of an accident.
Commercial auto insurance covers liability for bodily injury and property damage, medical payments, collision, and comprehensive damages, as well as uninsured motorist protection. It also includes coverage for vehicles owned, leased, or rented for business purposes. Depending on your policy, you can add additional coverage for cargo, employee use, or specialized equipment.
The amount of commercial auto insurance you need depends on the type of business and vehicle usage. It’s important to have enough coverage to protect your business from potential liabilities. Typically, businesses should have at least the minimum required liability coverage, but additional coverage may be needed for cargo, employees, or specialized risks.
Yes, rideshare and delivery drivers typically need commercial auto insurance, as personal policies often exclude business use. Many insurers offer specific rideshare coverage that protects drivers while they are on the platform. Without commercial coverage, you could be personally liable for damages in an accident during work.
If you use your personal vehicle for business purposes, such as delivering goods or transporting clients, you may need commercial auto insurance. Personal auto policies usually don’t cover business-related activities, and using your vehicle for work could leave you without proper coverage in case of an accident.
Yes, independent contractors using their vehicles for business activities like transporting goods or clients typically need commercial auto insurance. Personal auto insurance may not cover damages or liabilities during business use. Contractors should assess their vehicle’s usage and speak to an insurance provider about the type of work they do and ensure they have the proper coverage.
Commercial auto insurance covers vehicles your business owns or leases for operations, while hired and non-owned auto insurance protects against liabilities when employees use their own or rented vehicles for business purposes. Both provide liability coverage, but the latter is ideal for businesses that don’t own a fleet but still rely on vehicles.
Personal auto insurance covers individual drivers for personal use, while commercial auto insurance provides protection for vehicles used in business operations. Commercial policies offer higher liability limits and additional coverage options tailored to business needs, such as coverage for employees driving company vehicles or transporting goods and equipment.
Home Insurance Questions
No, home insurance is not legally required in BC. However, most mortgage lenders will require you to have coverage before approving a loan, as it’s highly recommended. Even without a legal mandate, having home insurance is highly recommended to protect your property and belongings from risks like fire, theft, or natural disasters.
Standard home insurance policies typically don’t cover business-related activities. If you run a business from home, you may need to add home-based business insurance to ensure your business equipment and activities are protected. Speak with your insurance provider to tailor coverage to your needs.
When buying home insurance, look for adequate coverage for your dwelling, personal belongings, and liability protection. Consider additional coverage if you have valuable items (including jewelry), natural disasters, and water damage risks. You should also review the policy’s deductibles, exclusions, and replacement cost coverage to ensure you have comprehensive protection that covers your concerns and also fits your budget.
Yes, most home insurance policies include liability coverage, which protects you if someone is injured on your property, such as slipping on your front sidewalk. This coverage helps with medical expenses and legal fees if the injured party files a lawsuit. However, always check your policy limits and exclusions.
Home renovations can affect your insurance. Major renovations might require additional coverage or an adjustment to your policy to account for increased property value. Always inform your insurer before starting a renovation to ensure your home has full protection.
We offer various types of home insurance, including comprehensive, broad, and basic policies. Comprehensive covers all risks except those specifically excluded, broad covers your home against most risks but offers limited coverage for personal belongings, and basic policies cover named perils only. Speak with an agent to find the right fit.
A typical home insurance policy covers your dwelling, personal belongings, and liability protection, as well as coverage for damages caused by fire, theft, vandalism, and certain natural disasters. Some policies may offer additional protection for valuable items, living expenses during repairs, and water damage. Always review your policy details for specific coverage.
Home insurance premiums are determined by factors such as the value of your home, its location, age, and construction materials. Insurers also consider your coverage options, deductible, claims history, and any safety features like alarms or sprinklers. A higher deductible or bundling policy may help lower your premium.
Yes, we can look into this for you. When you bundle home and auto insurance policies, there may be some custom quotes and discounts that are applicable. Bundling can lead to significant savings on both policies, making it a convenient way to lower your overall insurance costs while maintaining comprehensive coverage for your home and vehicle.
You can save on home insurance by increasing your deductible, installing safety features like alarms, and bundling with other policies such as auto insurance. Maintaining a claims-free record and exploring available discounts, such as those for seniors or loyal customers, can also help reduce your premiums.
Yes, most home insurance policies cover water damage caused by sudden and accidental incidents like burst pipes or appliance malfunctions. However, flood damage or sewer backups often require additional coverage, so if this has not been added to your policy, you may not have coverage. Review your policy to ensure you have the necessary protection for water losses specific to your home’s location.
You can protect your home from water damage by installing sump pumps and backwater valves and maintaining your roof and gutters. Regularly inspect plumbing, seal foundation cracks, and ensure proper drainage away from your home. Some insurers may offer discounts for taking proactive steps to prevent water damage. If you live near an area that has frequent flooding or even seasonally, it’s probably a good idea to ensure you have additional water damage coverage.
Yes, most home insurance policies offer options for coverage for personal belongings, including items stolen while you're travelling. This means if your luggage is stolen during a trip, you can file a claim to recover its value. However, be sure to check your policy for coverage limits and any exclusions related to travel; otherwise, you may want to include this option in your travel insurance policy.
